Discover a streamlined e‑commerce solution, designed for veterinary practices

Increase compliance, drive revenue, and strengthen client relationships.

Business Hero

Enhance care and grow your veterinary business with Vetsource

Simplify operations and save time

Efficient digital prescribing and an easy-to-use approval queue ease workloads so you can focus on providing care to clients and pets.

Boost profits with an online store

Offer online shopping and reduce inventory waste with a custom-branded online store, including home delivery and recurring shipments.

Strengthen client bonds and elevate care

Build lasting relationships with clients by making it easy for them to follow your recommendations and stay on top of their pets’ health.

Online shopping for your clients, made easy

Your clients want to shop through your clinic for the items you recommend to keep their pets healthy. With Vetsource, there’s no need to build a website, manage product stock and delivery, or set up an online shop — we do it all for you.

  • Your secure online store is easy to use and branded to your practice, following GDPR and PCI DSS requirements.
  • You control your online store’s catalog and pricing, which includes thousands of items.
  • Recurring shipping options make it easy for pet owners to follow your recommended treatments for your patients.
  • Dispensing and shipping services are handled seamlessly through our partner’s registered pharmacy — so you can rest easy knowing your patients’ medications are in good hands.
  • We take care of merchant services for you, with one simple monthly deposit and transparent reporting.

What do pet owners say?

%

want their veterinarian to offer an online pharmacy*

%

are interested in home delivery services to get their products*

%

are open to automatic refills of preventatives*

*Market survey based on 1,200 Pet Owners in the UK, September 2022; data on file at Vetsource

Streamlined workflows improve care and compliance

Digital prescribing has never been easier, with an intuitive platform designed for busy veterinary teams.

  • Prescribe medications, preventatives, and nutrition anytime, anywhere, on any web-enabled device.
  • Review prescription and refill requests and approve, deny, or suggest an alternative.
  • Add a discount code at checkout for an added incentive and cost savings.
  • Send recommendation emails when pet owners can’t purchase in-practice, increasing compliance and revenue.

Vetsource, providing veterinary practices with business solutions for more than 15 years

Vetsource was started by a group of pet-loving technology experts who came together to help veterinary professionals do what they do best: care for animals. What began as a prescription management and home delivery solution in 2008 in the U.S. has evolved into a suite of comprehensive solutions that provides pharmacy, technology, and business services for the pet health industry.

Now, through our partnership with Mars Petcare, we’re proud to work with local veterinary experts and extend our services to the UK.

Two puppies running

These 5 core values guide our work, every day.

  • Do the right thing every time.
  • Treat others the way they want to be treated.
  • Embrace change. Be innovative.
  • Get it done.
  • Enjoy the work.

Meet our team

David McDonald
David McDonald

Director

David is a veterinary surgeon, former owner of veterinary clinics, and MBA graduate with more than 20 years’ experience working across independent and corporate practice in clinical, operational, and leadership roles.

Naved Siddique
Naved Siddique

Sales Manager

Naved is an authentic, customer-focused, results-driven, humble leader with a demonstrated history of working in the pharmaceutical sector. Naved started his veterinary sales career nearly two decades ago and has held multiple sales roles from entry-level key account management to leadership.

Lee Hipson
Lee Hipson

Regional Manager, London & Southeast England

Lee comes with a wealth of experience in account management and business development in the pet sector and the animal health industry. He excels at customer relationships, and takes the time to understand their needs and drive the best results for both their business and clients. Outside of work, Lee enjoys spending quality time with his family and caring for his two rescue cats, who always keep him on his toes.

Nigel Bottrill
Nigel Bottrill

Regional Manager, Wales & West Midlands

With over 30 years of diverse sales experience in the veterinary sector, Nigel brings a proven track record of driving growth through education and support for veterinary practices. He is deeply passionate about building strong, lasting relationships and helping practices thrive. Outside of work, Nigel is an avid cyclist and is committed to maintaining an active, health-conscious lifestyle.

Emily Trent
Emily Trent

Regional Manager, Southwest England

Emily started as a practice manager almost 10 years ago and went on to become a business manager covering the south of the UK. She brings her extensive experience in business analysis and inventory management to every relationship and is passionate about transforming UK practices into better businesses. Emily’s free time is taken up with 3 dogs and 3 horses, and she is currently producing her first young horse.

Aditya Prakash Iengar
Aditya Prakash Iengar

Marketing Lead, UK

Aditya is a marketing, design, and content specialist, with over 17 years’ experience across industries. He has worked in and led teams across geographies, in both digital and offline spaces. Aditya is passionate about all things branding, marketing, and content, and believes the most rewarding path to success is through the success of his customers.

Bruno Ballester
Bruno Ballester

Product Lead

With an engineering degree and a master’s degree in economics and business management, Bruno is passionate about all C2C and B2B2C digital services. He has over 10 years’ solid experience in the veterinary industry, which helps him deliver practical solutions that make life easier for clinics and better for pets around the world. Bruno likes to travel, meet people from different cultures, and have fun in the sea with his kitesurf and wingfoil.

Aurèlie Menard
Aurèlie Menard

Customer Care Manager

Aurèlie has over 12 years’ experience in customer support operations, in both startups and corporations. She enjoys managing transition projects, leading culturally diverse teams, and driving business optimisation initiatives to improve client experiences. Originally from Reunion Island with a wealth of experience overseas, Aurèlie enjoys travelling and spending time with her dog Cleo and in open waters.

Get in touch!

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solutions can make a difference for your pet healthcare business.

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We play well with others

Vetsource’s comprehensive veterinary business solutions integrate with many practice management softwares, and we partner with many of the top organizations in the industry.